Allowed PIX keys for withdrawals
Types currently enabled in POST /v1/withdraw
| Type | Expected format | Example | Status |
|---|---|---|---|
cpf | 11 digits, numbers only | 12345678901 | ✅ Available |
cnpj | 14 digits, numbers only | 12345678000199 | ✅ Available |
email | RFC 5322 | recipient@email.com | ⏳ Coming soon |
phone | E.164 without +, starting with 55 | 5511999998888 | ⏳ Coming soon |
evp | UUID returned by the recipient’s PSP | 8f3a2c0e-8b1d-4d6f-9a25-1e6f3a2c0e8b | ⏳ Coming soon |
Withdrawals restricted to the account holder's key
At the moment, you may only withdraw to a cpf or cnpj PIX key that belongs to the INFI account holder:
pixKeyType: "cpf"→ the key must match the CPF of the registered responsible party.pixKeyType: "cnpj"→ the key must match the CNPJ of the registered company.
email, phone and evp return 400 — they will be enabled once the API starts collecting the recipient’s name and document.
Related errors
Unknown type:
HTTP/1.1 400
{ "error": "pixKeyType deve ser: cpf, cnpj, email, phone ou evp." }Type temporarily blocked:
HTTP/1.1 400
{ "error": "Saque disponível apenas para chaves CPF/CNPJ do titular da conta. Outros tipos em breve." }CPF/CNPJ key that does not belong to the account holder:
HTTP/1.1 403
{ "error": "Saque com chave CNPJ só permitido para o CNPJ cadastrado da empresa." }HTTP/1.1 403
{ "error": "Saque com chave CPF só permitido para o CPF do responsável cadastrado." }